Payout & Rewards Policy

All wallet balances and cash outs are operated by SPREECODE (OPC) PRIVATE LIMITED (CIN: U72900UP2022OPC170854), registered at C/o Paras Nath Yadav, Ward No. 4, Behind Union Bank, Near Tower, Phoolpur, Azamgarh, Uttar Pradesh, India — 276304. Support: info@earnova.com.

• Wallet credits are promotional Rewards, not bank deposits, wages, or stored-value issued by a bank or prepaid payment instrument issuer under RBI licensing (unless we expressly state otherwise in writing for a specific product).
• Credits have no cash value until a cash-out request is approved and successfully paid by a payout provider.
• Reward amounts and Task availability may change without notice.

• Credits are typically added after we receive a valid completion / conversion postback or confirmation from a partner.
• Some Rewards remain pending during quality, fraud, or partner hold periods (often minutes to several days depending on Task type).
• Survey screen-outs, incomplete installs, failed milestones, or partner rejections generally earn no Reward.
• Signup or promotional bonuses may be revoked if abuse is detected or eligibility conditions are not met.

• Minimum first cash out is generally USD $2.00 (or the then-current threshold shown in the Product). Subsequent cash outs are subject to the same or higher minimums displayed at checkout.
• Only available (non-pending) balance may be withdrawn.
• You must complete identity / destination details accurately. Wrong PayPal emails, gift-card emails, or crypto addresses may result in irreversible loss; the Company is not liable for user error.
• We may require additional verification before paying large or suspicious requests.
• You must be at least 18 and comply with the Terms.

Available methods may include PayPal, gift cards / prepaid cards via processors, Visa virtual products, and selected cryptocurrencies (e.g. USDC / LTC), as shown in the Product. Methods can be added or removed at any time.

• Many PayPal / gift-card payouts complete within minutes, but are not guaranteed; processor queues, compliance checks, weekends, and partner delays may extend timing.
• Crypto payouts depend on network congestion and confirmation times.
• Displayed ETAs are estimates only and do not create a service-level guarantee.

We may delay, reverse, cancel, or refuse Rewards or cash outs if we reasonably believe:

• Fraud, multi-accounting, bots, VPN/geo abuse, or invalid traffic occurred
• A partner later reverses or disputes the conversion
• Credits were issued in error
• Destination details are incomplete, mismatched, or high-risk
• Legal, sanctions, or compliance restrictions apply
• Your account is suspended or terminated for Terms violations

Where balances are forfeited for confirmed fraud or serious Terms breaches, you have no claim to payment. For good-faith errors, contact info@earnova.com promptly with evidence; we will investigate at our discretion.

Because Rewards are promotional and cash outs are voluntary redemptions of ledger credits, initiating false payment disputes or chargebacks against the Company or its processors related to Rewards may result in account termination and recovery actions for costs incurred.

You are responsible for all taxes on Rewards and cash outs. Processor or network fees (if any) may be deducted from the payout or charged separately as disclosed at checkout. Currency conversion rates are set by payout providers.

1. Confirm the Task fully met partner requirements.
2. Wait for any stated pending window to elapse.
3. Email info@earnova.com from your registered address with: username/email, Task name, approximate time, device, and screenshots / order IDs if available.
4. We will query available partner logs. If the partner did not record a valid conversion, we generally cannot credit the Reward.

Investigations are handled in good faith but partner data is often conclusive. This process does not extend statutory limitation periods for legal claims.

We may update thresholds, methods, and this Policy by posting a new version on the Platform. Continued use or submitting a new cash-out request after changes constitutes acceptance of the updated Policy for future transactions.

See also Terms of Service and Privacy Policy. Governing law and dispute resolution follow the Terms (Indian law; arbitration / courts as stated therein).